Everybody know the scenario, you walk into one of these bloody stores, it's all the same, Currys, PC World, Argos and you start looking at a Plasma, Sony or LG, or whichever make, and what happens, up tootles the assistant, Roger, or Spike, or whomever, and....
THEY HAVEN'T GOT A BLOODY CLUE!
When I were a lad in ole blighty (Canandians/Americans, you may have experienced the same, Wallmart?) there were stores where there was the sell, but there was also expertise. They read the instructions, knew what was what, there was still a lot of nonsense, every store will sell the brands it has and pushes them. But, they understood those brands.
Now, it's all a bit surreptitious, you kind of get the advice, but if it's like my experience at PC World, when I bought my last laptop, the staff are like something out of an alien-abduction movie (post-the abduction) and you get the idea you're being nudged into waters you don't wish to enter. The truth is, there is some know-how, particularly on the pcs/laptops, as everyone is into computers, but for the most part, I feel they're just "fetch/carry and process" the transaction monkeys nowadays.
Obviously, I'm writing this somewhat tongue-jammed-firmly-in cheek, but what say you, has the decline in service/expert' reached rock bottom. And, guarantees aside, it's not all designed to last, is it?
nb- if there's anybody on here who works in these stores, then clearly I'm not referring to you of course, you're the exception!